Shipping Information

USA Rates/Delivery Time

Canada Rates/Delivery Time   

Canada Shipping Rate Information

International Rates/Delivery Time

International Shipping Rates

USA Shipping

Which shipping carrier will be used to ship my order?

  • All US orders are shipped via USPS or UPS.

When will my order ship?

  • All orders are processed as soon as they are received and shipped within 1-2 days from which the order was placed.
  • Priority & express shipping orders placed before 12PM EST will be shipped the same day / after 12PM EST will ship the following business day.

When will I receive confirmation that my order has shipped?

  • Once your order has shipped, you will receive an email notifying you of its shipment and providing you with a link to track your package.

USA Taxes

Will I be charged tax?

  • The Modern Minx is required, by law, to collect sales taxes on all orders shipped to New York.
  • Applicable charges will be calculated, added to your order total and displayed on your final order confirmation page if you have listed a New York shipping address.

International Shipping

Which shipping carrier will be used to ship my order?

  • All International orders will be shipped via USPS or UPS.

When will my order ship?

  • All orders are processed as soon as they are received and shipped within 1-2 days from which the order was placed.
  • Priority & express shipping orders placed before 12PM EST will be shipped the same day / after 12PM EST will ship the following business day.

When will I receive confirmation that my order has shipped?

  • Once your order has shipped, you will receive an email notifying you of its shipment and providing you with a link to track your package.

International Customs Fees

Will I have to pay additional customs fees?

  • Depending on where you live, you may have to pay additional customs fees or taxes.
  • For more information regarding your country's custom policies, please contact your local customs office.

Who will be responsible for paying custom fees?

  • The Modern Minx is not responsible for applicable customs fees, taxes and duties.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer, even if the shipment is refused upon delivery. 

Refused / Undeliverable / Uncollected Orders

USA

  • All USA orders refused upon delivery or returned as undeliverable or uncollected will be subject to an additional shipping fee of $9.95 and are subject to a restocking fee of 20%.
  • Original shipping charges are non-refundable.
  • You will receive store credit for the remainder of the purchase price of the item (minus the shipping fees and restocking fee).

International

  • All International orders refused upon delivery or returned as undeliverable will be subject to an additional shipping fee (varies depending on location & weight) and are subject to a restocking fee of 20%.
  • You will receive store credit for the the remainder of the purchase price of the item (minus the shipping fees and restocking fee).

Lost / Stolen Packages

    • As an added layer of security, all packages shipped require signature confirmation.
    • The Modern Minx is not responsible for any lost or stolen packages.  
    • If you believe a package has been lost or stolen, you must file a claim with USPS or UPS.